The US FTC claims in an administrative complaint that H&R Block steered customers to higher-cost online tax filing products and made them difficult to downgrade (Lauren Feiner/The Verge)

Lauren Feiner / The Verge:

The US FTC claims in an administrative complaint that H&R Block steered customers to higher-cost online tax filing products and made them difficult to downgrade  —  The Federal Trade Commission is taking action against tax prep company H&R Block for allegedly wasting consumers’ time and money.