Over time, gunk and other objects can cause a blockage in the detergent drawer. If you checked the mesh filter and verified the hoses are straight, there may be some buildup causing the 4C error and preventing water from running through your machine.

Like the mesh filter, you should clean your dispenser drawer occasionally to prevent issues from developing over time. To clean the drawer:

  1. Open the detergent drawer
  2. Find the release lever inside the drawer (near the softener compartment)
  3. Press the lever and pull the drawer out simultaneously
  4. Remove the detergent guide (in the left-most compartment)
  5. Remove the softener housing (in the center compartment)
  6. Rinse all parts, using a toothbrush or soft bristle brush to remove residue
  7. Using a toothbrush, clean the detergent drawer housing in the washer
  8. Replace all components and reinstall the drawer
  9. Run a rinse cycle to remove the remaining detergent

If you’re using automatic dispensers for detergent, remove and rinse them separately. Open the lid, fill with water, and shake vigorously to loosen the buildup. Repeat steps eight and nine above to verify that the cleaning fixed the error code.

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