So, we have determined that the problem with the Wi-Fi connection with your television is, indeed, your television and not your router. The best course of action for you to take at this point is to reset the network on your television. Unfortunately, it isn’t as simple as unplugging and plugging back in your TV, but that doesn’t mean that it’s a particularly complicated process to reset your network. Here’s how you can do this.
- Press the Home button on your Samsung remote control.
- Toggle over to the Settings option and select it.
- Select the All Settings option.
- Toggle down to Network and select it.
- Select on the Reset Network option.
- Confirm that you want to do this by choosing Reset.
- After resetting, select the Network Settings option.
- Find your Wi-Fi router and reconnect to it.
This should fix your Wi-Fi connectivity issues with your television, and you can use all the smart features on your Samsung TV as normal. Like soft resetting, this may end up being a temporary solution to an issue that once again crops back up in some amount of time. If it doesn’t, that’s great, but if you encounter the Wi-Fi connectivity problem again, you can try a full factory reset of your TV.
