The event in question was captured on video, and then two clips were posted to Instagram by Matt Chambers, a friend of one of the people who stopped to help the Tesla driver. The first shows the Cybertruck struggling to get traction while being towed up a mildly snowy hill by the older Ford. The two cars were connected using a tow strap, and the Cybertruck’s wheels can clearly be seen spinning helplessly on the 1–2 inches of snow.
The second clip shows the moment they finally managed to get it on the dirt road. “No clue how he was so far off [the] trail,” Chambers stated. He then shared his friend’s speculations on what might have caused the issue and reported several other problems they encountered. “Info I received with the videos: RC version with Traction control issues due to software problems, not aired down, no pickup points, no recovery points!” It seems this pre-production model lacked the capabilities and hooks found in production models.
This is particularly disappointing given the fact that the Cybertruck turned out to be way more expensive than Elon Musk first promised. The Cybertruck may have managed to survive some pretty impressive damage tests, but all that durability won’t do much good if its drivers aren’t able to keep it on the road. Hopefully, the production models currently being shipped won’t confront any similar issues.