T-Mobile has removed all references to SyncUP Pets on its main website. However, the support webpage for the service is still live and confirms that the company is, indeed, shutting down the service on November 10, 2023.
On the support page, T-Mobile adds that after the shutdown date, SyncUP Pets trackers will no longer connect to T-Mobile service, and all tracking features will cease to function, effectively rendering the trackers useless. People who have subscribed to the service will no longer be billed for the service. Additionally, the company has indicated that no action is needed from the customer’s end — except removing the tracking device from their pet’s collar.
If you’re looking for an alternative to SyncUP Pets, there are several other pet-oriented apps, devices, and tech gadgets on the market. Some popular options include Fi Smart Dog Collar Series 3, Ring Pet Tag, Tractive GPS Tracker, Jiobit Smart Tag, Apple AirTag, and Tile Pro. These devices vary in terms of price, features, and battery life. Be sure to compare the different options before choosing one for your pet.
While it’s unfortunate to see SyncUP Pets go, the development isn’t entirely surprising since it faced stiff competition from competing products and never really took off or was able to gain significant market share.
