Notably, you only need to return the Snap drone and not the hazardous battery pack. Snap says once the units have been processed, it will refund the purchase amount within three to six weeks. In order to participate in the recall program and get a refund, Snap has created a dedicated web page for registrations that can be accessed here, complete with the online form and all the requirements.
The company says it doesn’t need a purchase receipt to participate in the recall program. Just to be clear here, Snap will issue a refund for the entire retail bundle containing the drone camera and a battery unit, as well as the battery packs purchased separately. Any other items, such as the official Pixy Flight Pack or any other accessories need not be returned.
As far as the batteries go, Snap says they should be disposed of in accordance with local ordinances or as per EPA safe disposal guidelines. Since these lithium-ion batteries pose a fire hazard (and the battery tech is prone to thermal runaway in general), you should not deposit them in regular battery recycling boxes. All the instructions to handle the batteries can be found on the EPA resource page.
