Sometimes, you might get stuck on the lock screen and be unable to log in because of a missing driver in the Windows system, some glitch in Windows, or your user profile getting corrupted. If that happens even after restarting the system and attempting to log in again, you need to boot Windows into Safe Mode and try some troubleshooting.
Fortunately, Windows provides a way to boot into Safe Mode from the lock screen itself without logging in to your profile.
Here is how to do that:
- On the Windows log-in screen, hold the Shift button, click the Power icon, and then select Restart.
- Your PC will be restarted with the Choose An Option screen. Select the Troubleshoot option.
- Navigate to the Advanced Options and select Startup Settings.
- On the next screen, click the Restart button and enter the Bitlocker recovery key, if applicable.
- After the system is restarted, use one of the keys to boot into the Safe Mode of your choice: Press F4 to boot in Standard Safe Mode, F5 to boot in Safe Mode with Networking, or F6 to boot in Safe Mode with Command Prompt.
After applying the troubleshooting steps in Safe Mode, click the Start button, select the Power icon, and click Restart to reboot the system in regular mode.