Cloud storage provider Box is down in a ‘critical’ outage, preventing customers from accessing their files.
The outage started at approximately 9 AM ET, with the company stating that it is a critical outage impacting logins, uploads, downloads, and API calls.
“Our team is continuing to probe and have confirmed this issue is impacting all Box Services,” reads a message on the Box status page.
“Users attempting to use Box may see errors, timeouts, but for the most part services will be completely inaccessible. We will supply additional information as it becomes available.”
When attempting to log in or access the service, users are met with an HTTP error 503, stating, “This page isn’t working. account.box.com is currently unable to handle this inquire.”
Source: BleepingComputer
Customers have taken to social media to share their frustration as they no longer have access to any files stored on the cloud service.
“I can not overstate how this outage is impacting our business- during the busiest time of the year! My entire team (and many of our clients) are completely unable to get anything done!,” tweeted a Box customer.
BleepingComputer contacted Box to learn more about the outage, but a reply was not immediately available.
This is a developing story.
