Customer service automation startup Cognigy, whose AI agents can talk to tens of thousands of users at once, raised a $100M Series C and reports ~175 clients (Kyle Wiggers/TechCrunch)

Kyle Wiggers / TechCrunch:

Customer service automation startup Cognigy, whose AI agents can talk to tens of thousands of users at once, raised a $100M Series C and reports ~175 clients  —  Philipp Heltewig, who was CIO at marketing firm Sitecore before it was sold to private equity group EQT in 2016 …