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The City of Edmonton recently transitioned from ePark to HotSpot. They should have kept EPark.
The city informed users that account information was to be seamlessly ported to Hotspot. That hasn’t been the case, as my parking ticket can attest. An officer placed a ticket on my windshield and I showed them there was time remaining on the app. Their device stated I hadn’t paid. Together, we checked my app profile, and information that was ported over had the last digit of my licence plate off by one digit.
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Also, now parking sessions cannot be extended past the zone limit, meaning you need to move your vehicle. EPark and meters allowed you to extend sessions in zones; Hotspot doesn’t. And Hotspot doesn’t credit remaining time back to your balance on your account so you can kiss that goodbye too.
Hopefully, city administration will fix these HotSpot issues.
Stephanie Shostak, Edmonton
Switch from EPark too slapdash
I despair these days that this city administration can get anything right. They introduce a new parking program and neglect to tell people that the fees on the website do not apply to Edmonton.
Today, I tried to get back my money from the EPark program. The city’s page says I am to fill in a refund form. Nowhere is there a link to such a form, and a Google search keeps sending me back to the same page without the form. I sent an email to the parking people at the city. Three days later, no reply.
Why is it so hard to do things properly? Why do I get the impression that everything is slapdash, without due attention to the impact it will have on the residents of the city? How do we get competent administration?
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Gabe Shelley, Edmonton
Remember tax bill next election
I’ve lived in Edmonton for 57 yrs and never experienced property tax increases such as those imposed upon us by the current city council. This group of left-wing wokesters are incapable of managing a lemonade stand even if it was closed.
Next civic election, the entire group needs to be kicked to the curb of a bike lane. So voters, let’s clean house for good and vote in a council that works for us and is in tune with reality. If not, then we deserve what we get.
Murray Cottrell, Edmonton
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