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Several north Calgary communities are without Shaw internet and phone service after vandals cut a fibre line early Tuesday.

Affected Shaw customers are in the Balmoral, Brentwood, Bridgeland-Riverside, Capitol Hill, Charleswood, Collingwood, Crescent Heights, Hillhurst, Mayfair, Mountview, Mt Pleasant, National, North Haven, Renfrew, Rosemont, Sunnyside and Tuxedo Park areas, according to Shaw’s service outage page.

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Outages impact internet, business Internet, phone, business phone, TV, and more according to Shaw. It is not yet known how many customers are affected.

“Crews have determined this outage is due to a fibre cut caused by vandalsim,” read a 7:19 a.m. update from Shaw.

The update noted that repairing a damaged fibre line can take between 8 to 12 hours, once technicians are able to begin their work. The initial outage notice was issued at 5:20 a.m. Tuesday.

A separate outage earlier in May, which lasted the better part of a day, was attributed to attempted copper theft and caused widespread disruptions for thousands of Calgarians.

More to come …

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Source link calgaryherald.com