Plex’s Terms of Service lists several prohibitions that could result in a permanent ban, including unauthorized sharing or distribution of content. Apart from the account holder, it defines authorized users as members of one’s immediate family who have been given access to the server. This covers managed accounts that are part of a paid Plex Home plan and users (family and close friends) who have been given library or server access. The account holder is responsible for anything their authorized users do involving the server.

Selling or purchasing access to Plex is prohibited by the terms of service. This rule covers both the Plex server admin and the users granted access to the server. Many banned Plex users say this was the reason the company gave when explaining why their accounts were terminated. Elsewhere, Plex states that users can share content with a maximum of 100 people, which includes up to 15 Plex Home users. This is regardless of how many servers the Plex account holder has.

The Plex terms of service prohibit intellectual property rights infringement, which is a tricky element, as the software is popular among content pirates. Users must not upload and share anything involving copyright infringement, as well as anything that “defames, harasses, threatens, [or] offends” the rights of others, according to the TOS. The terms list other objectionable uses, including anything that harms Plex, impersonation, sharing spam or other harmful content, and anything that breaks the law. According to the company’s Content Guidelines, Plex also bans content found to be hateful, harmful, dangerous, violent, graphic, or sexually explicit.

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