To access this tool, head into your Xbox Accessories app on your console by pressing the Xbox button on your wireless controller, heading under Profile & system, selecting Settings, Devices & connections, and then Controllers & headsets. To access the Accessories app on a PC, simply download “Xbox Accessories” here.
Now that you’re on the screen for your controller, select the “…” ellipses button, opening a device details screen. If you see a firmware update option, install it before taking the next step. If there isn’t one, or after you install it, select Recalibration options. Then select either the right or left thumbstick, depending on which you want to recalibrate, and follow the instructions on screen to get things as right (or left) as rain.
This is a great option for any minor issues that arise naturally, but Xbox especially recommends this tool if a gamer has repaired their controller on their own — and especially after replacing the controller’s base and circuit board.
If this tool doesn’t solve your problem, other troubleshooting options include updating firmware, restarting the controller by holding the Xbox button for 5-10 seconds, checking individual game settings, trying the controller on another device, trying a different USB cable, or requesting a controller replacement if nothing else works.
