Facebook collects a lot of information when we open an account and periodically reminds us to update recovery information. You even have the option of adding your phone number or an alternate email to help Facebook connect you with friends and provide sign-in assistance if needed. If you opened your account years ago, you may not even remember what you entered. The good news is, if you added your phone number or an alternate email to your account, that could be key in helping you reset your password and regain access to the platform.
To restore your Facebook account with a phone number or an alternate email address:
- Go to the Facebook login page.
- Click or tap Forgotten Password.
- Enter a phone number or your account’s alternate email address.
Follow these steps if you don’t know your alternate information:
- Access Facebook using a device you previously used to log into your account.
- Visit facebook.com/login/identify to search for email addresses or phone numbers associated with your account. (Note that you’ll need to be logged out of any Facebook accounts in order to see the correct page.)
- If you have a Gmail account, tap or click Quickly Log in with your Google Account.
- If you’re using a non-Gmail account or phone number, tap or click Try Another Way.
- Reset your password.
If none of the above options work, contact your email service provider to try to regain access to the account you used to sign up for Facebook.
