Former and current Twitch employees describe how Twitch never understood what its users wanted, failed to go mainstream, alienated its top creators, and more (Ryan Broderick/Fast Company)

Ryan Broderick / Fast Company:

Former and current Twitch employees describe how Twitch never understood what its users wanted, failed to go mainstream, alienated its top creators, and more  —  Four years after Twitch took over the livestreaming world, its future is more uncertain than ever.